🕵️♀️ PRIVACY POLICY
Because your secrets (and shopping habits) are safe with us.
At Ross Retro, we’re all about reclaimed treasures, not your personal data. This privacy policy sets out how we collect, use, and protect your info when you visit our website, browse our quirky wares, or pop something fabulous in your cart.
1. 🧑🎨 Who We Are
We’re Ross Retro – a small, independent business tucked inside Ross Reclamation in Ross-on-Wye, UK. Our website is hosted by Wix, which gives us a stylish online home for our vintage finds and one-of-a-kind interiors.
2. 📦 What We Collect
When you visit our site or make a purchase, we may collect a few bits and bobs:
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Your name and contact info (like email or phone)
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Delivery and billing addresses
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Payment details (processed securely via our payment providers)
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Browsing info (via cookies – more on that below)
We only collect what you willingly give us – like when you place an order, sign up to our newsletter, or send us a message through our contact form.
3. 💌 Why We Collect It
We use your info to:
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Process and deliver your orders
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Keep you updated on your purchase or answer your queries
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Improve your experience on our site
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Send the odd update or cheeky offer (only if you’ve opted in, of course)
We will never sell your data or share it for marketing purposes. That’s just not our style.
4. 🍪 Cookies (Not the Biscuit Kind)
Our website uses cookies to:
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Keep everything running smoothly
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See how folks use our site (anonymously)
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Help us make improvements
You can control cookie settings in your browser at any time. Go on – you’re the boss.
5. ✋ Your Rights
You have the right to:
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Access the personal data we hold about you
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Ask for changes or deletion
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Withdraw your consent at any time
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Complain to the ICO if you think something’s gone awry
We're always happy to help if you have concerns – just pop us an email.
6. 🔗 Third‑Party Links
Our website may link to other lovely places on the internet – like Instagram, Shopify, or other platforms. If you follow those links, just remember their privacy policies apply, not ours.
7. 🔐 Security
We take your data seriously – even if we’re a bit quirky. Your info is protected through Wix’s secure systems and trusted payment providers. We do everything we can to keep things safe and sound.
💬 Questions?
Got questions, concerns, or just want to talk about cookies (the edible kind)?
Drop us a line at helen@retrodec.com – we're here to help.